Flame Nails Salon Reviews

Bella and Kathy are so great and friendly . They are very professional and everything is clean . Great service always . My daughter and I love it here

Bella has been doing my nails a while now, and is great! Always patient and meticulous!!

Went for a pedicure and specifically requested Mannie. He wasnt very polite and pushed me off onto somebody else. She did a terrible job and rushed service. Worst pedicure ever!

I am disappointed to share my experience at Flame Nails, particularly regarding the customer service provided by Bella and Manny. I have been a loyal customer since the days when they worked at Galaxy in the mall, when Ashley and her husband owned the business. I always appreciated the respect and attention given to customers during that time. Unfortunately, my recent experiences have not reflected that same standard. It is incredibly frustrating to schedule an appointment, only to be passed off to someone else or to find the staff unavailable because they are eating or caught up in other activities. Each time I arrive, it feels as though my time is not valued, and there has been no acknowledgment or apology for the inconvenience. Ashley and Sunny demonstrated genuine respect for their customers, which I believe is essential for any business. I urge Bella and Manny to remember that with success comes the responsibility to treat every customer with kindness and respect. If not, they risk losing the goodwill that they currently enjoy. Customer service matters, and a little consideration can go a long way. I hope they take this feedback to heart.

⭐ 1-Star Review Absolutely the worst experience I’ve ever had at a nail salon. From the moment I raised a concern, the attitude problem was evident. I mentioned that I was bleeding on two fingers and that the nail shape wasn’t up to the mark — instead of showing concern or offering to fix it, the woman (Counter no. 10) flaunted her years of experience and dismissed my feedback entirely. To make matters worse, she told me to “go back to your regular salon” if I wasn’t happy. Completely unprofessional, rude, and lacking basic customer care. No one should be made to feel like they’re the problem just for pointing out something legitimate, especially when they’re injured. I would not recommend this place to anyone who values hygiene, skill, or respectful service.